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Private stays, experiences, and group travel in Goa — plus India itineraries when you need them.

Email: care@getsetgoa.com
Hotline: +91 99998 03332
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Corporate Entity: Get Set Goa  |  GSTIN: 07ALBPD7886K1ZP
Registered Office: Shiv Shakti Apartment, Sector A9 Narela, Delhi, 110040
* All prices are in Indian Rupees (INR). Tours and travel packages are subject to 5% GST under SAC 998555 unless specifically marked as GST-inclusive.
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Travel Fulfillment & Ticketing

Service Delivery Policy

Last Updated: September 2026. This policy outlines how travel bookings, estate access credentials, and activity vouchers are fulfilled by Get Set Goa("GetSetGoa").

1. Nature & Definition of "Delivery"

GetSetGoa does not ship physical merchandise. After a trip is confirmed in writing (and any agreed payment is received), "Delivery" means we send you the details you need to travel, which can include:

  • An official, uniquely numbered Booking Confirmation Reference ID & Voucher.
  • Detailed day-by-day travel blueprint, activity schedule, and estate check-in directions.
  • On-ground coordinator assignment with direct telephone and WhatsApp contact details.
  • Official GST-compliant Tax Invoice in PDF format.

2. Delivery Timelines

Enquiry first

Submitting a form on this site is an enquiry. A booking is confirmed in writing, with travel notes sent by email or WhatsApp.

Max 24-Hour Final Dispatch

Booking voucher, estate manager contact, and travel notes sent by email within Within a day of a written confirmation (and any agreed payment).

3. Delivery Channels

Credentials and vouchers are transmitted across redundant channels to prevent delivery failures:

Electronic Mail (Email): Full PDF Tax Invoice, itinerary document, and terms link sent to your registered billing email address.
WhatsApp / SMS: Instant mobile alert with quick-access digital booking card and coordinator connection.

4. Escalation Path for Non-Receipt

If you have already paid after a written confirmation and have not received your details within 24 hours of that payment:

  • Check your spam, junk, or promotions folder for messages originating from care@getsetgoa.com.
  • Email or WhatsApp care@getsetgoa.com / +91 99998 03332 with the confirmation we sent you and how you paid.
  • Call +91 99998 03332 (Monday to Sunday, 09:00 AM – 09:00 PM IST). We will check our records and resend the details.

Entity: Get Set Goa | GSTIN: 07ALBPD7886K1ZP | Support: care@getsetgoa.com

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